Accent Removals - Frequently Asked Questions

What size of van will I get?

The size of the van is decided by Accent Removals based on the amount of furniture. It is our responsibility to get this right.

Can I ride in the removal van if i don't have my own transport?

This depends on how many people wish to ride with us and the kind of removal service you have booked.

Can I move at the weekend?

We are able to carry out your removal at any time that is convenient to you, different days and times may carry a premium to reflect the extra cost of staff.

Should we empty drawers & cupboards before the move?

Generally, yes, it's best to empty everything and pack it separately to avoid damage and make furniture lighter for moving. If items aren't breakable, are tightly packed and are light it may be acceptable to keep them contained in drawers for the move.

How many movers will do my removal?

The size of the removal crew is decided by Accent Removals based on the information we have and is usually between two and four. The decision depends on the amount of goods to move and the overall schedule for your move. We will be responsible for allocating enough staff for your move.

How long will my removal take?

There are several factors that affect the time it takes to complete a removal. The obvious ones are the amount of goods and the distance they are moving. Some may be less obvious but are just as important. Simple things like having to park ten feet further from your house due to parked cars can severely change the time it takes to load or unload. Try to inform us of anything that may happen or be different on the day of your removal, even if it does not seem that important.

What happens if I need to cancel?

As soon as you find out you may need to cancel, please contact us.

"We’re big enough to cope, but small enough to care!"